Privacy Policy
Effective & Last Updated: October 29, 2026 | NOCO Design/Build (https://www.nocodesignbuild.com)
Important: Mobile Information & SMS Opt-In Privacy Notice
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with or sold to any third parties.
Your phone number, opt-in status, and SMS consent records are used exclusively by NOCO Design/Build to deliver the communications you specifically requested.
01. Introduction
NOCO Design/Build (“we,” “our,” or “us”) is committed to protecting the privacy and personal information of our clients, website visitors, and prospective homeowners. This Privacy Policy governs your use of our website (https://www.nocodesignbuild.com), our mobile and text messaging communications, quote forms, and our professional design-build and general contracting services in the Denver Metro and surrounding Colorado communities.
By accessing our website, submitting an inquiry form, or opting in to receive communications, you acknowledge that you have read and agree to the data collection and usage practices described in this policy.
02. What Information Is Collected
We collect personal information and technical data through your voluntary submission and automated website interactions:
A. Information You Voluntarily Provide
- Contact & Identification Details: Full name, email address, telephone / mobile phone number, physical address, and ZIP code.
- Project Scope & Property Details: Information regarding your remodeling or construction project, budget range, timeline, property location, architectural plans, and notes submitted via our contact and quote forms.
- SMS Opt-In & Consent Records: Date, time, IP address, consent checkbox selections, and the telephone number provided when opting in to receive transactional or promotional SMS text messages.
- Career & Subcontractor Data: Resumes, employment history, trade licenses, references, and insurance certificates submitted through our careers or subcontractor forms.
- Direct Communications: Content of emails, phone conversations, SMS exchanges, and chat messages sent to our team.
B. Information Collected Automatically
- Technical & Device Data: Internet Protocol (IP) address, browser type and version, operating system, device identifiers, and language settings.
- Usage & Navigation Analytics: Pages visited, time spent per page, referring URLs, clickstream data, scroll depth, and interactions with buttons and forms.
03. How Data Is Used
We use the personal and technical data we collect solely for legitimate business operations, service delivery, and direct communication:
- Estimates & Project Consultations: To review your project request, prepare accurate pricing and proposals, and schedule in-person or virtual design-build consultations.
- Customer Support & Coordination: To coordinate job site visits, communicate with subcontractors and project managers, and keep you updated on project milestones.
- SMS Communications (Opt-In Only): To deliver appointment confirmations, schedule reminders, job updates, and service-related text alerts that you have explicitly requested.
- Contract Fulfillment & Billing: To process invoices, execute contracts, and manage accounts receivable.
- Site Optimization & Analytics: To troubleshoot technical issues, optimize site performance, ensure security against fraud, and improve user navigation.
- Legal & Regulatory Compliance: To comply with Colorado construction licensing standards, tax laws, insurance requirements, and telecommunication carrier guidelines.
04. SMS Opt-In Details & Messaging Terms
NOCO Design/Build operates compliant SMS text messaging programs for homeowners and clients. Please review our complete messaging terms:
How Consent Is Obtained
Consent to receive text messages is collected via voluntary opt-in mechanisms, including web contact forms with unbundled checkboxes, direct text messages initiated by the user, or explicit verbal/written consent during project onboarding. Opt-in consent is never required as a condition of purchasing any good or service.
Types of SMS Communications
- Transactional & Operational: Appointment confirmations, consultation reminders, estimate updates, site visit arrival notifications, and real-time design/build project inquiries.
- Promotional (Separate Opt-In): Occasional renovation tips, seasonal promotions, or company announcements, provided only if you separately check our promotional message consent box.
Message Frequency
Message frequency varies based on project activity, appointment schedule, and your ongoing inquiries with our team.
Message & Data Rates
Standard message and data rates may apply depending on your wireless carrier and mobile service plan.
Opt-Out & Help Instructions
You can cancel and opt out of SMS messaging at any time. Simply reply STOP to any text message received from NOCO Design/Build. You will receive a one-time confirmation text confirming that you have been unsubscribed, and no further text messages will be sent to your mobile device.
For support or assistance, reply HELP to any message, call us at 720-440-4064, or email us at Estimates@Noco-DesignBuild.com.
Mobile carriers (including AT&T, T-Mobile, Verizon, and regional wireless providers) are not liable for delayed or undelivered messages.
05. Information Sharing & “No Sharing” Statement for SMS Data
Clear “No Sharing” Statement for Mobile Data:
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with or sold to any third parties.
We do not facilitate any third-party marketing via our SMS lists. Opt-in data is kept completely separate, encrypted, and accessible only to authorized personnel directly involved in servicing your account.
For non-SMS general business operations, we only share personal information under the following narrow circumstances:
- Service Providers: Trusted technical vendors and cloud providers (e.g., website hosting, CRM platforms, telecommunication aggregators) who operate strictly under confidentiality agreements solely to deliver our services.
- Legal Requirements: When mandated by court subpoena, warrant, or applicable Colorado or federal laws.
- Safety & Asset Protection: To protect the property, rights, or safety of NOCO Design/Build, our clients, our job site crews, or the public against unlawful conduct.
06. Cookie & Tracking Information
Our website uses cookies, web beacons, and similar tracking technologies to ensure site reliability, remember user preferences, and analyze visitor trends:
Essential Cookies
Strictly necessary for the website to function, maintain page navigation, and secure contact form transmissions.
Analytics Cookies
Collect aggregated, anonymized metrics on page traffic, visit duration, and device types to help us improve website design.
Functionality Cookies
Remember your preferences and form field entries so you do not have to re-enter information on return visits.
Managing Cookies: You can choose to accept or decline cookies through your browser settings. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. Please note that disabling cookies may affect certain interactive features of our website.
07. Data Security Practices
We take the security of your personal data seriously and maintain physical, electronic, and administrative safeguards designed to protect personal information:
- SSL / TLS Encryption: All data transmitted between your browser and our servers is secured using modern TLS 1.3 encryption protocols.
- Access Controls: Access to customer records, quote submissions, and telephone databases is restricted strictly to authorized personnel who need the information to perform project duties.
- Secure Cloud Storage: Contact submissions and CRM data are hosted in secure, enterprise-grade cloud environments protected by multi-factor authentication, firewalls, and regular monitoring.
- Data Minimization & Retention: We retain client information only for as long as necessary to fulfill project contracts, satisfy legal and warranty obligations, and resolve any disputes.
While we employ industry-standard security measures, no method of transmission over the Internet or electronic storage is 100% impenetrable. We encourage you to contact us immediately if you suspect unauthorized access.
08. User Rights & Choices (Opt-Out, Update, Delete)
Depending on your location and subject to applicable privacy laws (including Colorado Privacy Act - CPA guidelines where applicable), you have rights regarding your personal data:
Request a copy of the personal information we hold about you and how it has been used.
Request correction of inaccurate or outdated contact details, phone numbers, or project specifications.
Request deletion of your personal data from our active marketing and CRM systems (subject to retention required by construction warranties, tax, or legal recordkeeping).
Opt out of promotional emails at any time by clicking the “Unsubscribe” link in any email, or opt out of SMS messages by texting STOP.
To exercise any of these rights, please email us at Estimates@Noco-DesignBuild.com or call 720-440-4064. We will respond within thirty (30) days without discriminating against you for exercising your privacy rights.
09. Children’s Privacy
Our website and contracting services are directed to adults and homeowners aged 18 and older. We do not knowingly solicit or collect personal information from individuals under the age of 18. If we discover that a minor under 18 has submitted personal details, we will immediately delete that information.
10. Policy Updates & Modifications
We reserve the right to revise or update this Privacy Policy periodically to reflect changes in our legal obligations, telecommunication requirements, or business practices. The updated version will be indicated by the “Last Updated” date at the top of this page. We encourage you to review this Privacy Policy regularly.
11. Contact Information
For questions, concerns, opt-out requests, or privacy inquiries regarding this policy or our data handling practices, please contact us:
NOCO Design/Build
Service Area: Denver, Colorado (80205) & Greater Denver Metro
Phone: 720-440-4064
Email: Estimates@Noco-DesignBuild.com
Website: https://www.nocodesignbuild.com